Friday, May 26, 2017

We Know You Want a Professional Maid Service

When you hire a maid service, you want the best, most professional cleaning service you can find.  Since 2007, Lisa's Cleaning Services has built its business and reputation by focusing on quality and reliability. We want to be the cleaning service you keep. 

The following information will give you confidence knowing that we put as much into our business as we do to make your home happier, healthier and cleanier.

Incorporated, Bonded & Insured

Lisa's Cleaning Services is a “real” maid service company with a Federal Tax ID Number, and we file professionally-prepared federal and state tax returns every year.

For your protection, we are:

  1. incorporated in the state of North Carolina,
  2. bonded in the event of any employee problem, and
  3. insured against any accident by one of the nation's largest insurance carriers.  

And, of course, both you and our employees are protected by our Worker’s Compensation Insurance.

About Employee Hiring & Screening

We check out our employees nine ways to Sunday, so you can trust the people who are in your home. We begin our screening process by conducting a phone interview with each potential employee.

If we like what we hear in our initial conversation, we invite the candidate to a face-to-face interview so we can get a look at his or her professional appearance and where (s)he is asked to complete a comprehensive opinion survey – the kind used by major retailers such as WalMart and Harris Teeter.

If we’re still interested in a candidate after reviewing the results of his or her survey, we ask for professional references which we call to learn more about the individual’s work habits and attitudes.

If the references are positive, we're still not done; before we extend a job offer, we conduct a thorough, social security number-based, nation-wide background check looking for any involvement with police at the federal, state or local level.

Additionally, we reserve the right to conduct random drug testing of any employee at any time. If we have any doubts at any point along the way, we don’t hire, and if any employee gives us cause for concern later, they are terminated immediately.

Bottom line? We scrutinize everyone we hire before they step foot into your home to perform any kind of maid services, and we maintain that vigilance for as long as they are employed by us.

Uniformed Crews & Company Vans

Our maid service team members are required to maintain a neat, well-groomed appearance and to adhere to our company dress code which includes pink polo shirts, khaki pants or shorts, and white shoes with soft, non-scuff soles. Additionally, each employee wears a name tag so that you can address them by name while they are working in your home.

Our maid service crews travel in well-marked company vans so that you (and your neighbors) know with certainty who is entering your driveway and your home.

Policies, Procedures & Best Practices

Lisa's Cleaning Services is always on the look-out for ways to serve you better and one of most important ways we do this is by maintaining membership in ARCSI, the Association of Residential Cleaning Services International. Through our interaction with hundreds of other maid service owners from around the world, we learn best practices and new procedures from industry experts as well as time- and court-tested policies to keep our business running smoothly.

Service Areas

We provide maid services for homes in western Wake, eastern Chatham and southern Durham counties.  This includes Apex, Cary, parts of southern Durham, northern parts of Fuquay-Varina, Holly Springs, Morrisville and parts of northern and western Raleigh.

What exactly is western Wake County? Well, think of everything west of Six Forks Road on the north side of Raleigh and northwest of Highways 401 & 42 on the south side.

Zip codes include: 27502, 27511, 27513, 27518, 27519, 27523, 27526, 27539, 27540, 27560, 27606, 27607, 27608, 27609, 27612, 27613, 27615, 27617

Still not sure?  Just give us a call at 919-656-8860, and we'll work it out.

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